Every product is thoroughly inspected before dispatch to ensure it is free from defects or damage.

Should an item not fit, an exchange for an alternative size is available, subject to stock. If the requested size is unavailable, a store credit or full refund will be provided.

To be eligible for a return or exchange:

• The item must be unworn and in its original condition.

• All tags must still be attached.

• The return must be requested within 14 days of receiving your order.

Please note:

• Postage for exchanges is the responsibility of the buyer.

For any questions or to initiate a return or exchange, please contact us at info@elkeavenue.com

We use Australia Post for both domestic and international shipping to ensure our products are delivered safely and efficiently. Their reliable network allows us to provide fast delivery across Australia and trusted international shipping to customers worldwide. 

With tracking services and secure handling, Australia Post helps us maintain high standards of customer satisfaction by ensuring every order arrives promptly and in excellent condition.

Shipping times:

Domestic Standard- 2-6 business days

International Standard- 5-27 business days

Domestic Express- 1-3 business days 

International Express- 3-6 business days